Alderado Shipping

General Policy

alderado shipping policy

This page contains info about Alderado Shipping Management. Included most of the info to your queries about Alderado Shipping.

1. What are delivery charges?

Delivery charges varies with each seller. Sellers incur relatively higher shipping cost on low value items. In such cases, charging a nominal delivery charge helps them offset logistics  costs. Please check your order summary to understand the delivery charges for individual products.

For now, we have not initiated any assured program related with shipping and product unless we each the milestone. But, simply making it simple, if the order value is less than Rs. 599 then average shipping cost will be between Rs. 4. – 70 depending on your shipping address. While, orders of Rs. 500 or above are delivered free.

2. What is the estimated delivery time?

Sellers generally procure & ship the items within the time specified on the product page. Business days exclude public holidays and Sundays.

Following factors affects the estimated delivery time:

    • The seller offering the product
    • Products availability with the seller
    • The destination to which you want the order shipped to and location of the seller
3. Why does the delivery date not correspond to the delivery timeline of x – y business days?

It is possible that the seller or our courier partners have a holiday between the day you placed your order and the date of delivery, which is based on the timelines shown on the product page. In this case, we add a day to the estimated date. Some courier partners and sellers do not work on Sundays and this is factored in to the delivery dates.

4. Are there any hidden costs (sales tax, octroi etc) on items sold by Sellers on Alderado?

There are NO hidden charges when you make a purchase on Alderado. List prices are final and all-inclusive. The price you see on the product page is exactly what you would pay.

Delivery charges are not hidden charges and are charged (if at all) extra depending on the Seller's shipping policy.

5. Why does the estimated delivery time vary for each seller?

You have probably noticed varying estimated delivery times for sellers of the product you are interested in. Delivery times are influenced by product availability, geographic location of the Seller, your shipping destination and the courier partner's time-to-deliver in your location.

6. Seller does not/cannot ship to my area. Why?

Whether your location can be serviced or not depends on

    • Whether the Seller ships to your location
    • Legal restrictions, if any, in shipping particular products to your location
    • The availability of reliable courier partners in your location

At times Sellers prefer not to ship to certain locations. This is entirely at their discretion.

7. Why is the CoD option not offered in my location?

Availability of CoD depends on the ability of our courier partner servicing your location to accept cash as payment at the time of delivery.

Our courier partners have limits on the cash amount payable on delivery depending on the destination and your order value might have exceeded this limit. Please enter your pin code on the product page to check if CoD is available in your location.

8. I need to return an item, how do I arrange for a pick-up?

It's simple. Just raise return claim with appropriate reasons for eligible products. You will get a call from alderado team with further procedure.

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